Our Process

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Procedure for Handling Initial Enquiries

Although each person’s circumstances are unique, we try to follow the procedures outlined below after making an initial enquiry.

Our aim is to have a small number of carers that will manage your care throughout your journey with us, so that you have a familiar face and build up a good rapport. That way we can be sure that you and the care team are happy and confident with the agreed plan of care.
Our care processes
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